FAQ

Frequently Asked Questions

Online banking allows you to manage your accounts, transfer funds, view statements, pay bills, and more—all from your computer or mobile device. To enroll in online banking: 1. Visit our Online Banking page. 2. Click "Sign Up" and provide your personal information and account details. 3. Follow the prompts to set up your account, including creating a username and password.

pplying for a loan with us is easy! Here’s how you can get started: 1. Visit our Loan Application page on the website. 2. Choose the type of loan you're interested in (e.g., personal, home, auto). 3. Complete the online application form and submit your supporting documents (e.g., proof of income, employment, or property details). 4. Our loan specialists will review your application and contact you with the next steps.

We have different types of withdraw method. You can withdraw money to your bank account as well as your mobile banking account.

If you've forgotten your password or need to reset it for any reason, follow these simple steps: 1. Go to the Login page on our website or open the mobile app. 2. Click on the "Forgot Password?" link. 3. Enter your username or email address associated with your account. 4. Follow the instructions in the email or SMS sent to you to reset your password.

To open an account with us, you can visit our website and complete the online registration form, or you can visit any of our branch locations. You'll need to provide some personal details, such as your name, address, date of birth, and identification (e.g., a government-issued ID). Once your application is reviewed, you'll receive confirmation, and your account will be ready to use.